Home / Internet News / TaskRabbit investigates 'cybersecurity incident,' app taken down – CNET

TaskRabbit investigates 'cybersecurity incident,' app taken down – CNET


TaskRabbit is investigating a “cybersecurity incident,” it instructed customers.


TaskRabbit has a task for cybersecurity mavens: to find out what took place to their very own community.

The handyman-for-hire app, which connects staff with individuals who have a role they might relatively pay anyone else to do, despatched an alert to its customers on Monday, informing them that they have been “investigating a cybersecurity incident.”

The corporate, which Ikea acquired in September, mentioned it it is running with an outdoor cybersecurity company and regulation enforcement to determine what took place. Whilst TaskRabbit is undertaking its investigation, the app and the web site will briefly be taken down, the e-mail mentioned.

“As a right away precaution, if you happen to used the similar password on different websites or apps as you probably did for TaskRabbit, we propose you convert the ones now,” in keeping with the e-mail.

TaskRabbit didn’t specify what number of people have been suffering from the incident, or what knowledge used to be misplaced.

“We feel sorry about any inconvenience this will reason our purchasers and Taskers, and can reschedule any uncompleted duties once conceivable. For any Tasker who had a role scheduled as of late and is not able to finish the duty, we can compensate them as it should be,” a TaskRabbit consultant mentioned in an emailed commentary.

The app reportedly had more than 1.25 million users in 2015

On Twitter, TaskRabbit customers have despatched court cases to the corporate, declaring that TaskRabbit’s web site redirected them to a WordPress web page appearing the app’s Github account.

TaskRabbit replied to customers on Twitter, writing that it is “acutely aware of the technical factor and are at the case!”

The WordPress web page, wh1ter0sem4v.wordpress.com, has since been taken down. The URL is a connection with an episode identify from the primary season of “Mr. Robotic,” a well-liked display about hackers.  

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